What are your payment policies?

Learn more about our payment policies, as well as pricing.

What if I'm not happy with your product, or want to return it?

We offer a 100% money-back guarantee. We're so sure, we'll ship your order before receiving payment. If you're unhappy, simply return it.

Can I purchase your product online?

Sorry, but at this time, we do not accept orders online -- we would like to speak with each customer about their current situation, to make sure we can provide the best solution to meet your needs.  Discussing the current problems, and installation process, is the best way to do this.

We're confident that a few minutes on the phone with us will be time well spent! We'll take your order over the phone, and ship right away.

What is your shipping policy?

Shipping cost will be determined by the best effective rate based on order size. Most of the time, Priority mail is the best solution.

Do you ship outside of the United States?

Yes, contact us for a quote.

We have many properties. Are any discounts available?

Yes, please contact us. We offer volume discounts on bulk packaging and large orders.

I'm anxious to check it out! How do I get a sample?

We'll be happy to send you a single bracket sample (set of 2) so you can see first-hand how well it works. Learn more about how to get your free sample.

How much time is needed to install your brackets?

Brackets can be installed in 30 minutes or less. Some marble surrounds are very hard. A good quality Roto type drill motor to drill the ¼” holes may be needed.

Does the existing rod need to be modified?

No -- our brackets are thin enough that no modification to the rod is necessary.

What about plastic showers?

Some plastic surrounds stand away from the wall board. Do not attempt to use our bracket if there is a void between the plastic and wall board.

Why does your bracket work better than the original?

The original bracket comes with  two small #6 screws. I feel that these screws are too small to hold the bracket correctly in commercial use. Our brackets and hardware use four #10 stainless steel screws and/or machine screws.